Frequently asked questions:

Please pay attention that 1 subscription can be used on multiple devices but you can watch only on 1 device at the same time.

We activate all new accounts in 30 minutes to 1 hours after the invoice is paid.

As we already have a 24 or 3 hour trial because of that we do not offer any refund. If you have any issue contact us or create a support ticket.

Subscription starting to be active from the moment you will receive your activation credentials in your number WhatsApp.

IPTV is your best and most pocket-friendly choice, wherever you go.

After you check your internet and make sure everything is going all right from that part. You might want to reboot the device or the router. Also, keep in mind that one subscription can only be logged on from a single device.

Everyone from all over the world can have IPTV. You only have to get a good internet connection and a compatible device, and you’re all set to have an IPTV subscription.

You can pay with your credit card, Paypal and Stripe we use a secure channel. If none of the previous methods suit you, contact us.

Make sure the activation details that you entered are correct. Reboot the device and the router to make sure everything goes smoothly. Make sure that the other devices in your house are not consuming too much internet. Your internet speed has to be more than 4mb/s. The latter being the minimum requirement. Use Ethernet (LAN) connection instead of WIFI. Go to www.whatismyip.com using a computer to get your IP Address. Send it to us for restoration. Check for updates to keep your device always on the date. Check the speed of your IPTV device. Check if there are any ISP problems in the region where you lives using, downdetector.co.uk Uninstall and reinstall to make sure everything goes well. Don’t worry, you won’t lose your activation.

At Smart Premium IPTV Provider we make sure that everything goes well. But there are things that you should keep in mind. So, if you’ve got a channel that isn’t working, you must follow these guidelines ASAP, so we can fix it for you. Give the channel some minutes. It might be a temporary error. If the problem is happening on all channels, it’s probably an internet problem such as we’ve discussed above. Connect using Ethernet (LAN) to make sure everything goes well. CHANNEL ISSUES? If the channel you watch suddenly stops, change to another one quickly and return to the first channel. It’s a recurring problem that happens due to software and transmission issues. BUFFERING? You might have buffering issues as a consequence of poor internet. To avoid this problem, make sure that other devices in the house are not taking too much internet. This also happens as a consequence of connecting through WIFI. To resolve the problem once and for all, make sure that your IPTV device receives the required bandwidth through connecting it by Ethernet (LAN). Also, try to pause for 10-10secs; it’s an easy solution, but it’s not permanent. ALL CHANNELS ARE BLANK? If you use IPTV Boxes like MAG and AVOV (or similar ones), you will have to reset it after we install our service. If you have Kodi, clear the cash or reinstall it to resolve the problem. SOME CHANNELS ONLY HAVE ONLY SOUND WITHOUT VIDEO? This problem happens due to decoder setting problems. The resolve this problem, you should follow these steps. Go to the settings in your device/app/program Choose Native for the decoder. Finally, restart.

We cannot guarantee that every channel will work as smoothly as you want it. Some of the issues are out of our control. These issues are related to individual channels.

To make sure that your M3U link is working finely, use the VLC player on your computer to see if it’s working there. If the link is working on VLC, then it’s a problem from your end. Make sure to enter it correctly. Contact us for further inquiries.

You can do the free trial to see by yourself the list of channels. We have a wholesome list of channels that will satisfy every member of the family. The list changes from time to time, either adding or subtracting from the list.